Who are we?
Mantu is an independent international consulting player, founded in 2007. Bringing together expert and complementary brands, Mantu stands out for the breadth of its spectrum, responding to all business transformation challenges.Its activities are divided into four practices:
Leadership & Advocacy, Technology, Brand Strategy & Experiences and Total Talent Management.
A wide range of skills, all serving a single mission: connecting and powering companies with leading teams and technology to succeed faster and sustainably.
From its headquarters in Geneva, Switzerland, Mantu relies on a community of 12,000 talented people in more than 60 countries on 5 continents and has a turnover of 1billion euros.
Job description
At Mantu, we strive to provide our candidates with the best possible recruitment experience. We like to get to know our candidates, challenge them, and be able to give them proper feedback as quickly as possible. Here's what our recruitment process looks like:
Brief Call: Our process typically begins with a brief virtual/phone conversation to get to know you! The objective? Learn about you, understand your motivations, and make sure we have the right job for you!
Interviews (the average number of interviews is 3 - the number may vary depending on the level of seniority required for the position). During the interviews, you will meet people from our team: your line manager of course, but also other people related to your future role. We will talk in depth about you, your experience, and skills, but also about the position and what will be expected of you. Of course, you will also get to know Amaris: our culture, our roots, our teams, and your career opportunities!
Case study: Depending on the position, we may ask you to take a test. This could be a role play, a technical assessment, a problem-solving scenario, etc.
As you know, every person is different and so is every role in a company. That is why we have to adapt accordingly, and the process may differ slightly at times. However, please know that we always put ourselves in the candidate's shoes to ensure they have the best possible experience.
We look forward to meeting you!
As a Billing Specialist at Mantu, you will play a crucial role in our finance department by managing the billing process efficiently and accurately. You will be responsible for generating invoices, monitoring payment deadlines, resolving billing discrepancies, and providing exceptional customer service to our clients.
Key Responsibilities:
- Prepare and issue invoices to customers accurately and in a timely manner.
- Verify the accuracy of billing data with Purchase Order received and resolve any discrepancies with Business Partners.
- Maintain a comprehensive understanding of our services.
- Communicate with customers to answer billing inquiries and resolve payment issues in collaboration with the Recovery Team.
- Collaborate with other departments, such as Recovery Department, Accounts Department and Business Partners to ensure accurate and timely billing.
- Reconcile billing statements and accounts to ensure accuracy.
- Stay up to date with industry regulations and best practices in billing.
- Identify opportunities for process improvement and contribute to the development of more efficient billing procedures.
- Maintain strict confidentiality of financial and customer information.
Qualifications:
- Bachelor's degree in any relevant field.
- Proven 1-2 years of experience in customer services or communication.
- Proficiency in billing software and Microsoft Office Excel is a plus.
- Fluent in French.
- Strong attention to detail and accuracy.
- Exceptional organizational and time management skills.
- Problem-solving skills and the ability to handle customer inquiries and issues professionally.
- Knowledge of accounting principles and practices is a plus.
- Mastery of generative AI (ex: ChatGPT) is a plus for improving day-to-day productivity
WHAT WE OFFER IN OUR MAURITIUS OFFICE:
- 🩺 Health Insurance from Day One - medical coverage starting your very first day
- 🌴 Paid Holidays - Your time off matters — paid leave is available right from the beginning.
- 🚌 Daily Shuttle Services - Morning and evening shuttle facilities are available all the week.
- 🏡 Flexible Work-from-Home – 2 days per week upon successful completion of probation
- 🚗 Free Parking - Own a vehicle? No worries — parking is free to all employees.
- 🎉 Employee Welfare & Fun - Our vibrant event committee organizes regular team-building activities, sports events, and celebrations to keep spirits high and connections strong.
- 🎓 250+ Online Trainings - Access to our internal learning platform offering a wide range of professional and personal development courses.
- 📚 Study Leave Opportunities - Planning to pursue a certification? We support your ambition with study leave options.
- 🎁 Referral Bonuses - Know someone exceptional? Refer them and get rewarded through our employee referral program.
Mantu is proud to be an equal opportunity workplace. We are committed to promoting diversity within the workforce and creating an inclusive working environment. For this purpose, we welcome applications from all qualified candidates regardless of gender, sexual orientation, race, ethnicity, beliefs, age, marital status, disability, or other characteristics.