Who are we?
Mantu is an independent international consulting player, founded in 2007. Bringing together expert and complementary brands, Mantu stands out for the breadth of its spectrum, responding to all business transformation challenges.Its activities are divided into four practices:
Leadership & Advocacy, Technology, Digital Marketing & Experience, Total Talent Management.
A wide range of skills, all serving a single mission: connecting and powering companies with leading teams and technology to succeed faster and sustainably.
From its headquarters in Geneva, Switzerland, Mantu relies on a community of 12,000 talented people in more than 60 countries on 5 continents and has a turnover of 1billion euros.
Job description
At Mantu, we strive to provide our candidates with the best possible recruitment experience. We like to get to know our candidates, challenge them, and be able to give them proper feedback as quickly as possible. Here's what our recruitment process looks like:
Brief Call: Our process typically begins with a brief virtual/phone conversation to get to know you! The objective? Learn about you, understand your motivations, and make sure we have the right job for you!
Interviews (the average number of interviews is 3 - the number may vary depending on the level of seniority required for the position). During the interviews, you will meet people from our team: your line manager of course, but also other people related to your future role. We will talk in depth about you, your experience, and skills, but also about the position and what will be expected of you. Of course, you will also get to know Amaris: our culture, our roots, our teams, and your career opportunities!
Case study: Depending on the position, we may ask you to take a test. This could be a role play, a technical assessment, a problem-solving scenario, etc.
As you know, every person is different and so is every role in a company. That is why we have to adapt accordingly, and the process may differ slightly at times. However, please know that we always put ourselves in the candidate's shoes to ensure they have the best possible experience.
We look forward to meeting you!
We are looking for a Recovery Specialist to play a critical part in ensuring the financial health of the company by actively managing customer accounts, recovering outstanding payments, and maintaining accurate records.
Main Responsibilities:
- Manage a portfolio of customer debts
- Make collection calls on daily basis and email follow-ups
- Actively collect payments from customers with unpaid invoices
- Verify discrepancies and resolve clients’ billing issues
- Handle customer inquiries, disputes, and exceptions in a timely manner
- Collaborate closely with other departments (Business Mangers, Accounting Team , Controlling Team etc. )
- Ensure notes and actions are placed on the account for each client contact.
- Reconcile customer accounts daily
- Follow up, collection and allocation of payments
- Maintain accounts receivable customer files
Profile Requirement:
- High School Certificate or Bachelor's degree in Accounting or Finance.
- Minimum 2 years of experience in Billing & Recovery
- Fluently spoken French & English
- International exposure will be a plus, demonstrating your ability to navigate diverse financial landscapes.
- Mastery of generative AI (ex: ChatGPT, etc…) is a plus for improving day-to-day productivity
WHAT WE OFFER IN OUR MAURITIUS OFFICE:
- 🩺 Health Insurance from Day One - medical coverage starting your very first day
- 🌴 Paid Holidays - Your time off matters — paid leave is available right from the beginning.
- 🚌 Daily Shuttle Services - Morning and evening shuttle facilities are available all the week.
- 🏡 Flexible Work-from-Home – 2 days per week upon successful completion of probation
- 🚗 Free Parking - Own a vehicle? No worries — parking is free to all employees.
- 🎉 Employee Welfare & Fun - Our vibrant event committee organizes regular team-building activities, sports events, and celebrations to keep spirits high and connections strong.
- 🎓 250+ Online Trainings - Access to our internal learning platform offering a wide range of professional and personal development courses.
- 📚 Study Leave Opportunities - Planning to pursue a certification? We support your ambition with study leave options.
- 🎁 Referral Bonuses - Know someone exceptional? Refer them and get rewarded through our employee referral program.
Mantu is proud to be an equal opportunity workplace. We are committed to promoting diversity within the workforce and creating an inclusive working environment. For this purpose, we welcome applications from all qualified candidates regardless of gender, sexual orientation, race, ethnicity, beliefs, age, marital status, disability, or other characteristics.