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Amaris Consulting

Product Owner - Workforce Management - F/X/M

Geneva
Permanent Job
English

Job description

Join Amaris Consulting as a Product Owner - Workforce Management in Geneva and contribute to a strategic digital transformation project within the luxury retail sector. You will support the modernization of omnichannel retail operations by shaping a scheduling solution designed to improve boutique workforce planning, optimize staffing coverage, and enhance the scheduling experience for retail teams.
 

Your missions

  • Define the product vision and roadmap for a smart scheduling solution supporting boutique operations.
  • Translate retail, HR, and regional business needs into clear product requirements and functional specifications.
  • Design solutions enabling boutique managers to allocate tasks according to operational needs and available team capacity.
  • Convert sales and traffic forecasts into product requirements to optimize staffing coverage and scheduling efficiency.
  • Shape an intuitive shift management experience, providing visibility on schedules and supporting flexible shift organization.
  • Prioritize the product backlog based on business value, operational impact, delivery dependencies, and user feedback.
  • Coordinate with business stakeholders, technology teams, vendors, and analysts to support solution design, integration, and delivery.
  • Drive continuous improvement by using boutique feedback, agile practices, and success indicators to enhance product performance.

Your profile

  • At least 8 years of experience in retail or omnichannel product management within a multinational environment, including experience with workforce management or staff scheduling solutions.
  • Strong knowledge of boutique operations, task allocation, staffing needs, shift management, and forecast-based planning.
  • Experience with agile product management, backlog ownership, acceptance criteria definition, and software vendor coordination.
  • Experience with stakeholder facilitation, change management, and cross-functional problem solving involving retail, HR, and technology teams.
  • Master’s degree in business administration, digital product management, information systems, or equivalent qualifications.
  • English fluent.
  • Strong analytical, negotiation, organizational, and problem-solving skills are demonstrated in complex international environments.
  • Excellent customer orientation and business acumen support effective decision-making and product prioritization.
  • Collaborative mindset and strong communication skills enable effective work with multidisciplinary teams.

What we offer

  • An international community bringing together 110+ different nationalities
  • An environment where trust has a central place: 70% of our key leaders started their careers at the first level of responsibilities
  • A robust training system with our internal Academy and 250+ available modules
  • A vibrant workplace that frequently gathers for internal events (afterworks, team buildings, etc.)
  • At Mantu, sustainability is part of everything we do. You’ll have the opportunity to turn your ideas into action and make a tangible impact. Every day, our teams bring our ESG commitments to life, from reducing our footprint to driving positive change within our communities. Through our WeCare Together program, you’ll be empowered to design and lead projects that create real social or environmental impact, with the company’s full support.

 

Amaris Consulting is proud to be an equal-opportunity workplace. We are committed to promoting diversity within the workforce and creating an inclusive working environment. For this purpose, we welcome applications from all qualified candidates regardless of gender, sexual orientation, race, ethnicity, beliefs, age, marital status, disability, or other characteristics.
 
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Who are we?

Amaris Consulting, part of Mantu is an independent technology consulting firm providing guidance and solutions to businesses. With more than 1,000 clients across the globe, we have been rolling out solutions in major projects for over a decade – this is made possible by an international team of 7,600 people spread across 5 continents and more than 60 countries. Our solutions focus on four different Business Lines: Information System & Digital, Telecom, Life Sciences and Engineering. We’re focused on building and nurturing a top talent community where all our team members can achieve their full potential. Amaris is your steppingstone to cross rivers of change, meet challenges and achieve all your projects with success.

At Amaris, we strive to provide our candidates with the best possible recruitment experience. We like to get to know our candidates, challenge them, and be able to give them proper feedback as quickly as possible. Here's what our recruitment process looks like:   

Brief Call: Our process typically begins with a brief virtual/phone conversation to get to know you! The objective? Learn about you, understand your motivations, and make sure we have the right job for you! 

Interviews (the average number of interviews is 3 - the number may vary depending on the level of seniority required for the position). During the interviews, you will meet people from our team: your line manager of course, but also other people related to your future role. We will talk in depth about you, your experience, and skills, but also about the position and what will be expected of you. Of course, you will also get to know Amaris: our culture, our roots, our teams, and your career opportunities!

Case study: Depending on the position, we may ask you to take a test. This could be a role play, a technical assessment, a problem-solving scenario, etc.   

As you know, every person is different and so is every role in a company.  That is why we have to adapt accordingly, and the process may differ slightly at times. However, please know that we always put ourselves in the candidate's shoes to ensure they have the best possible experience. 
We look forward to meeting you!

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