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Amaris Consulting

Business Analyst/Operations (Non-Technical)

Bangkok
Permanent Job
English, Thai

Job description

ABOUT THE JOB

  • Support day-to-day administrative and operational activities within the IT environment.
  • Gather and understand business and operational requirements from stakeholders.
  • Support IT optimization and process improvement initiatives.
  • Identify opportunities to improve existing processes, workflows, and ways of working.
  • Assist with change management activities and support stakeholders during organizational or process changes.
  • Coordinate with internal teams and stakeholders to ensure smooth execution of operational activities.
  • Prepare and maintain documentation, reports, meeting materials, and other administrative deliverables.
  • Track actions, follow-ups, and key activities to ensure timely completion.
  • Support communication and coordination between business and IT stakeholders.
  • Help monitor operational issues and identify opportunities for continuous improvement.
  • Adapt quickly to changing business requirements and priorities.
  • Contribute to a collaborative and efficient working environment.

ABOUT YOU

  • Bachelor's degree in Business Administration, Information Technology, Management, or a related field.
  • Experience in Business Analysis, Operations, IT Operations, PMO, Process Improvement, or Change Management.
  • Previous experience working in an IT or corporate environment.
  • Understanding of IT optimization and process improvement concepts.
  • Strong ability to understand business needs and translate them into practical actions.
  • Experience supporting change management or organizational/process transformation initiatives is an advantage.
  • Strong organizational and administrative skills with excellent attention to detail.
  • Proactive, adaptable, and able to manage multiple tasks and priorities.
  • Strong communication and stakeholder management skills.
  • Good to strong English communication skills, both written and spoken.
  • Comfortable working with different teams and stakeholders.
  • A smart, proactive, and solution-oriented mindset.
  • No strong technical/development background is required for this position.

WHY AMARIS?

At Amaris Consulting, we believe in creating a thriving, positive workplace where every team member can grow, connect, and make a real impact. Here’s what you can expect when you join our dynamic community:

  • Global Diversity: Be part of an international team of 110+ nationalities, celebrating diverse perspectives and collaboration.
  • Trust and Growth: With 70% of our leaders starting at entry-level, we’re committed to nurturing talent and empowering you to reach new heights.
  • Continuous Learning: Unlock your full potential with our internal Academy and over 250 training modules designed for your professional growth.
  • Vibrant Culture: Enjoy a workplace where energy, fun, and camaraderie come together through regular afterworks, team-building events, and more.
  • Meaningful Impact: Join us in making a difference through our CSR initiatives, including the WeCare Together program, and be part of something bigger.

Equal Opportunity

Amaris Consulting is proud to be an equal opportunity workplace. We are committed to promoting diversity within the workforce and creating an inclusive working environment. For this purpose, we welcome applications from all qualified candidates regardless of gender, sexual orientation, race, ethnicity, beliefs, age, marital status, disability or other characteristics.

#LI-SB2

Who are we?

Amaris Consulting is an independent technology consulting firm providing guidance and solutions to businesses. With more than 1,000 clients across the globe, we have been rolling out solutions in major projects for over a decade – this is made possible by an international team of 7,600 people spread across 5 continents and more than 60 countries. Our solutions focus on four different Business Lines: Information System & Digital, Telecom, Life Sciences and Engineering. We’re focused on building and nurturing a top talent community where all our team members can achieve their full potential. Amaris is your steppingstone to cross rivers of change, meet challenges and achieve all your projects with success.

At Amaris, we strive to provide our candidates with the best possible recruitment experience. We like to get to know our candidates, challenge them, and be able to give them proper feedback as quickly as possible. Here's what our recruitment process looks like:   

Brief Call: Our process typically begins with a brief virtual/phone conversation to get to know you! The objective? Learn about you, understand your motivations, and make sure we have the right job for you! 

Interviews (the average number of interviews is 3 - the number may vary depending on the level of seniority required for the position). During the interviews, you will meet people from our team: your line manager of course, but also other people related to your future role. We will talk in depth about you, your experience, and skills, but also about the position and what will be expected of you. Of course, you will also get to know Amaris: our culture, our roots, our teams, and your career opportunities!

Case study: Depending on the position, we may ask you to take a test. This could be a role play, a technical assessment, a problem-solving scenario, etc.   

As you know, every person is different and so is every role in a company.  That is why we have to adapt accordingly, and the process may differ slightly at times. However, please know that we always put ourselves in the candidate's shoes to ensure they have the best possible experience. 
We look forward to meeting you!

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