Job description
We are seeking a Senior Business Delivery Manager to join a high-performing Contract Development & Manufacturing Operations (CDMO) team dedicated to business excellence, process management, digital innovation, and data analytics. This team operates as a strategic and collaborative group ensuring that external manufacturing partners consistently meet production targets on time, within budget, and in full compliance with cGMP quality standards to support global patient supply.
The ideal candidate brings a strong command of project management, continuous improvement methodologies, and data analytics, combined with the ability to design and implement robust, harmonized business processes at scale. You thrive in complex, matrixed environments, demonstrate an agile mindset, and can effectively influence a broad network of internal and external stakeholders without direct authority.
Location & Work Mode
- Location: Mississauga, Canada
- Work Mode: Hybrid
- Seniority: Mid-Senior Level (4–6 years of experience)
Key Responsibilities
- Lead cross-functional programs and governance processes across CDMO chapters, including Risk Management, Issue Management, and Project Portfolio Management
- Standardize, harmonize, and streamline operational, systematic, and compliance-driven reporting solutions across internal and external manufacturing networks
- Manage centralized external artwork management and brand protection activities, serving as the primary interface for packaging CMOs and internal stakeholders
- Identify, prioritize, and execute complex Lean/Continuous Improvement (CI) projects to optimize, stabilize, and simplify end-to-end supply processes
- Collect, mine, and interpret internal operational and external market data to establish performance KPIs, predict outcomes, and maintain leadership dashboards
- Facilitate the development, adoption, and scaling of fit-for-purpose digital tools aligned with the PT Digital Roadmap to accelerate decision-making
- Coordinate multi-site CAPAs, address regulatory or internal audit findings, and support Site Managers with operational bottleneck resolution and decommissioning activities
- Align and execute CDMO communication strategies, managing organizational change management plans, intranet tools, and network-wide engagement events
Required Qualifications
- Bachelor's or Master's degree in Engineering, Life Sciences, or a related scientific discipline
- 5+ years of experience in manufacturing/packaging-related industry, pharma project management, or operations excellence consulting
- Demonstrated knowledge and hands-on experience applying continuous improvement processes, Six Sigma tools, and Lean methodologies
- Deep functional expertise in at least one key domain: data/predictive analytics, digital excellence, project management, or organizational change management
- Proficiency in data visualization software (e.g., Tableau, Microsoft Power BI, Qlik Sense) and enterprise applications (e.g., SAP, Veeva)
- Certification in Project Management (PMI), AgilePM, or equivalent proven project management experience
- Strong cross-functional agility across Supply Chain, Quality Management, and internal/external Manufacturing functions
- Experience running and facilitating business operations for leadership teams, including agenda management, action tracking, and capability building
Mandatory Skills
- Proven ability to lead in a matrix team environment and influence stakeholders without direct authority
- Demonstrated competence in Lean/Continuous Improvement methodologies, structured problem-solving, and root cause analysis
- Proficiency in digital and data analytics tools to drive the digitization of complex business processes
- Strong communication and organizational change management capabilities
Technical Environment
- Data Visualization: Tableau, Microsoft Power BI, Qlik Sense
- Enterprise Applications: SAP, Veeva
- Methodologies: Lean, Six Sigma, Agile, Continuous Improvement
- Domains: Supply Chain, Quality Management, External Manufacturing Operations
Expected Compensation Range:
50K-75K per year. The final compensation offered will be determined based on the candidate’s level of experience, skills, and qualifications, in compliance with applicable pay transparency requirements.
Canadian Experience Requirement:
No Canadian work experience is required for this position. Candidates are encouraged to apply regardless of previous Canadian experience.
Artificial Intelligence (AI) Disclosure:
No Artificial Intelligence (AI) tools are used in the screening, assessment, or selection of candidates for this position. All stages of the recruitment process are conducted by human recruiters and hiring managers.
Statement Regarding Job Vacancy:
This position is a Job creation, created to support ongoing project needs.
Recruitment Process & Feedback Timeline:
Candidates will receive feedback on their application within a maximum of 45 days from the date of application or from their most recent interview stage.
Why choose us
- An international community bringing together more than 110 different nationalities
- An environment where trust is central: 70% of our leaders started their careers at the entry level
- A strong training system with our internal Academy and more than 250 modules available
- A dynamic work environment that frequently comes together for internal events (afterworks, team buildings, etc.)
Amaris Consulting promotes equal opportunities. We are committed to bringing together people from diverse backgrounds and creating an inclusive work environment. In this regard, we welcome applications from all qualified individuals, regardless of sex, sexual orientation, race, ethnicity, beliefs, age, marital status, disability, or other characteristics.
Who are we?
Amaris Consulting is an independent technology consulting firm providing guidance and solutions to businesses. With more than 1,000 clients across the globe, we have been rolling out solutions in major projects for over a decade – this is made possible by an international team of 7,600 people spread across 5 continents and more than 60 countries. Our solutions focus on four different Business Lines: Information System & Digital, Telecom, Life Sciences and Engineering. We’re focused on building and nurturing a top talent community where all our team members can achieve their full potential. Amaris is your steppingstone to cross rivers of change, meet challenges and achieve all your projects with success.At Amaris, we strive to provide our candidates with the best possible recruitment experience. We like to get to know our candidates, challenge them, and be able to give them proper feedback as quickly as possible. Here's what our recruitment process looks like:
Brief Call: Our process typically begins with a brief virtual/phone conversation to get to know you! The objective? Learn about you, understand your motivations, and make sure we have the right job for you!
Interviews (the average number of interviews is 3 - the number may vary depending on the level of seniority required for the position). During the interviews, you will meet people from our team: your line manager of course, but also other people related to your future role. We will talk in depth about you, your experience, and skills, but also about the position and what will be expected of you. Of course, you will also get to know Amaris: our culture, our roots, our teams, and your career opportunities!
Case study: Depending on the position, we may ask you to take a test. This could be a role play, a technical assessment, a problem-solving scenario, etc.
As you know, every person is different and so is every role in a company. That is why we have to adapt accordingly, and the process may differ slightly at times. However, please know that we always put ourselves in the candidate's shoes to ensure they have the best possible experience.
We look forward to meeting you!