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Amaris Consulting

CRM Business Analyst

Wilton
Permanent Job, Freelance
English

Who are we?

Amaris Consulting is an independent technology consulting firm providing guidance and solutions to businesses. With more than 1,000 clients across the globe, we have been rolling out solutions in major projects for over a decade – this is made possible by an international team of 7,600 people spread across 5 continents and more than 60 countries. Our solutions focus on four different Business Lines: Information System & Digital, Telecom, Life Sciences and Engineering. We’re focused on building and nurturing a top talent community where all our team members can achieve their full potential. Amaris is your steppingstone to cross rivers of change, meet challenges and achieve all your projects with success.

At Amaris, we strive to provide our candidates with the best possible recruitment experience. We like to get to know our candidates, challenge them, and be able to give them proper feedback as quickly as possible. Here's what our recruitment process looks like:   

Brief Call: Our process typically begins with a brief virtual/phone conversation to get to know you! The objective? Learn about you, understand your motivations, and make sure we have the right job for you! 

Interviews (the average number of interviews is 3 - the number may vary depending on the level of seniority required for the position). During the interviews, you will meet people from our team: your line manager of course, but also other people related to your future role. We will talk in depth about you, your experience, and skills, but also about the position and what will be expected of you. Of course, you will also get to know Amaris: our culture, our roots, our teams, and your career opportunities!

Case study: Depending on the position, we may ask you to take a test. This could be a role play, a technical assessment, a problem-solving scenario, etc.   

As you know, every person is different and so is every role in a company.  That is why we have to adapt accordingly, and the process may differ slightly at times. However, please know that we always put ourselves in the candidate's shoes to ensure they have the best possible experience. 
We look forward to meeting you!

Job description

We are looking for dynamic consultants to grow our Information Systems and Digital team in Wilton. Your experience, knowledge, and commitment will help us to face our client's challenges.

You will be supporting different projects through your expertise as CRM Business Analyst.

 

Your main responsibilities:

 

  • Gather, analyze, and document business requirements, translating them into detailed functional specifications aligned with organizational objectives.

  • Collaborate with stakeholders, key users, and delivery partners to ensure seamless integration of business requirements into existing systems and processes.

  • Design and map business workflows using BPMN/UML, aligning them with Microsoft Dynamics 365 entities, relationships, and processes.

  • Support the creation and execution of test cases, manage User Acceptance Testing (UAT), and validate new functionalities against business expectations.

  • Contribute to the definition, planning, and cost estimation of new projects, ensuring effective coordination with suppliers and vendors.

  • Organize and deliver training sessions for key and end users, maintaining up-to-date documentation and supporting change management initiatives.

 

 

Qualifications:

  • Proven experience as a Business Analyst in environments using Microsoft Dynamics 365 (CRM Modules).

  • Hands-on knowledge of the Power Platform ecosystem, including Power Apps, Power Automate, and Power BI.

  • Proficiency with Dataverse and Common Data Service for data modeling and integration.

  • Experience with Azure DevOps or Jira for backlog management, user stories, and collaboration.

  • Strong analytical and data-handling skills using Microsoft Excel and SQL.

  • Ability to design process and data models, write detailed functional specifications, and lead testing and training activities in dynamic business environments.

 

Why choose us

  • An international community bringing together more than 110 different nationalities
  • An environment where trust is central: 70% of our leaders started their careers at the entry level
  • A strong training system with our internal Academy and more than 250 modules available
  • A dynamic work environment that frequently comes together for internal events (afterworks, team buildings, etc.)

 

Amaris Consulting promotes equal opportunities. We are committed to bringing together people from diverse backgrounds and creating an inclusive work environment. In this regard, we welcome applications from all qualified individuals, regardless of sex, sexual orientation, race, ethnicity, beliefs, age, marital status, disability, or other characteristics.

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Fast response time

Avg. response time: 72h
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